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Windows PowerPoint Add-Ins Conflict with Poll Everywhere App

If the Poll Everywhere app for Windows PowerPoint does not work as expected, the cause may be other PowerPoint add-ins. You can check this by disabling all other add-ins.

Note: Common conflicts are Panopto, Jive, Microsoft Lync, Office Timeline and AbDocs.

  • Click the File/Microsoft button at the top left of the PowerPoint window
  • At the bottom of the menu, select 'PowerPoint Options'
  • On the left of the options menu, click the 'Add-ins' tab

Addins

  • Use the 'Manage' drop-down list at the bottom of the window to select COM Add-ins, and click 'Go' button'.
  • Deselect the checkbox for all add-ins except "Poll Everywhere"

Com addins

  • Click the OK button, then close and reopen PowerPoint for the change to take effect.
  • Try to present a Poll Slide in Slideshow mode

If you continue to have trouble please gather your logs and contact support.